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No green LED light. Fully charged

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‎01-23-2022 01:18 - last edited on ‎12-18-2022 22:58 by Fitbit Moderator

‎01-23-2022 01:18 - last edited on ‎12-18-2022 22:58 by Fitbit Moderator

Inspire2. Fully charged. Records steps but no heart rate. No LED green light.

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‎01-23-2022 05:57

‎01-23-2022 05:57

@A85 and @AlexBC hello and welcome to the forum!

 

One feature of the Inspire 2 is that you have the option to wear it on your wrist or on a clip. If it is set to wear on a clip, the heart rate monitoring will be turned off and the green lights won't be on.  

 

To check this, press and hold both buttons on the sides of the device. You'll get a list of settings. Swipe up until you get to the last one. It should say "On Wrist". If it says "On Clip", tap on that and change it to "On Wrist".

Community Council Member

Amanda | Wyoming, USA

Pixel Watch 3, Inspire 3, Sense | Android

View best answer in original post

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4 REPLIES 4

‎01-23-2022 02:19

‎01-23-2022 02:19

Got exactly the same here this weekend. No heart rate or sleep stats.

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0 Votes

‎01-23-2022 05:57

‎01-23-2022 05:57

@A85 and @AlexBC hello and welcome to the forum!

 

One feature of the Inspire 2 is that you have the option to wear it on your wrist or on a clip. If it is set to wear on a clip, the heart rate monitoring will be turned off and the green lights won't be on.  

 

To check this, press and hold both buttons on the sides of the device. You'll get a list of settings. Swipe up until you get to the last one. It should say "On Wrist". If it says "On Clip", tap on that and change it to "On Wrist".

Community Council Member

Amanda | Wyoming, USA

Pixel Watch 3, Inspire 3, Sense | Android

Best Answer

‎01-23-2022 07:04

In response to alexthecat

‎01-23-2022 07:04

Brilliant. Now working.

Get Outlook for Android
Best Answer

‎04-10-2022 21:47

In response to alexthecat

‎04-10-2022 21:47

Thank you so much! It really working! Pheww..thank God

Best Answer