08-04-2019 21:03
Platinum Fitbit Product Experts share support knowledge on the forums and advocate for the betterment of Fitbit products and services. Learn more
08-04-2019 21:03
Hi @dagar020 Try restarting it several times and see if that turns it on. If not olease come back here
Helen | Western Australia
Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.
08-12-2019 09:01
08-12-2019 09:01
Thanks, have tried and yes does sync then in a few days the same problem
Best Answer08-12-2019 23:12
Platinum Fitbit Product Experts share support knowledge on the forums and advocate for the betterment of Fitbit products and services. Learn more
08-12-2019 23:12
Hi @dagar020 I jave flagged a moderator to come and help you.
Helen | Western Australia
Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.
Best Answer08-13-2019 18:15 - edited 08-13-2019 18:18
Community Moderators ensure that conversations are friendly, factual, and on-topic. We're here to answer questions, escalate bugs, and make sure your voice is heard by the larger Fitbit team. Learn more
08-13-2019 18:15 - edited 08-13-2019 18:18
Hi @dagar020. It's nice to see a new face around the Forums. @NellyG, thanks for your great help! I'm sorry for my delayed response.
@dagar020, thanks for letting me know about your Inspire, as well for trying the restart process. I've contacted our Support Team so they can create a case on your behalf. You'll receive more details via email, so make sure to check your inbox.
See you around!
Best Answer