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Not receiving text messages

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‎02-06-2020 09:49

‎02-06-2020 09:49

My fitbit inspire hr is not receiving text messages. I have deleted the app, reinstalled the app, delink & re link my bluetooth, and delink my fit bit & re linked to app. No success with anything & really miss getting the message on my Fitbit. Thank you 

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‎02-08-2020 10:34 - edited ‎02-08-2020 10:34

‎02-08-2020 10:34 - edited ‎02-08-2020 10:34

@KTaylor86 It's nice to see you on the Community. Sorry for the delayed reply. 

 

Thanks for the details mentioned and the troubleshooting tried. 

 

Sorry to hear that you stopped receiving notifications. In this case, I've shared your post with our Support team and they've mentioned they have helped you with this, if you keep experiencing the same, please reply back to the case that you have and they will continue assisting you. 

 

I'll be around if you have any additional questions. 

Want to get more active? Visit Get Moving in the Lifestyle Discussion Forum.


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‎02-08-2020 20:08

‎02-08-2020 20:08

I am not receiving text messages on my inspire hr , I do with calls just not messages and I really miss the message part

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‎02-18-2020 14:26

In response to Ash85

‎02-18-2020 14:26

@Ash85 Welcome to the Community. Thanks for the details mentioned. 

 

In this case, I would like you to make sure you've tried the tips mentioned in this post: Required settings changed for notifications on iOS 13.

 

I'll be around if you have any additional questions. 

Want to get more active? Visit Get Moving in the Lifestyle Discussion Forum.


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