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‎05-04-2020 15:14 - last edited on ‎05-08-2020 17:32 by Fitbit Moderator

‎05-04-2020 15:14 - last edited on ‎05-08-2020 17:32 by Fitbit Moderator

Hi my app saying notifications aren't coming thought I have to reset my phone I have done this loads of times, it's letting calls on but not messages I wanted this to work for while I was at work 

 

Moderator edit: Subject for clarity 

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‎05-08-2020 17:32 - last edited on ‎08-05-2025 09:06 by Fitbit Moderator

‎05-08-2020 17:32 - last edited on ‎08-05-2025 09:06 by Fitbit Moderator

Hi @Kayla0420, welcome to the Community Forums! Sorry for the delay in responding your post.

I appreciate the details that were shared in your post. To better assist you with this, can you please let me know which mobile device you're currently using? Also, when was the first time you experienced this? If you haven't already done so, I recommend you to check: How do I get notifications from my phone on my Fitbit device? to see that all the necessary requirements to receive notifications on your Fitbit are correctly configured and to try some troubleshooting steps.

Keep me posted.

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