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Not syncing to phone

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‎04-27-2022 12:00 - last edited on ‎12-18-2022 22:33 by Fitbit Moderator

‎04-27-2022 12:00 - last edited on ‎12-18-2022 22:33 by Fitbit Moderator

My fitbit hasn't sync to my phone since the 23rd April. Tried turning Bluetooth off and on, restarting phone, and checking for updates. No success 

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‎04-27-2022 12:02

‎04-27-2022 12:02

Posting this message worked 🤣🤣just synced!!!! 

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‎04-27-2022 12:17 - last edited on ‎01-23-2024 09:53 by Fitbit Moderator

In response to JanieG56

‎04-27-2022 12:17 - last edited on ‎01-23-2024 09:53 by Fitbit Moderator

Hi @JanieG56 , glad you got it syncing!  Sometimes it is pure magic.

Whenever you have trouble syncing, or your Fitbit is not behaving as expected, a really good first step is to give your Fitbit a restart.  Instructions here 

Sense, Charge 5, Inspire 2; iOS and Android

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