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Notification service not running with Redmi Note 9 pro max device

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‎01-10-2022 00:32 - last edited on ‎02-02-2022 12:56 by Moderator Alum

‎01-10-2022 00:32 - last edited on ‎02-02-2022 12:56 by Moderator Alum

Hi,

 

Notification service not running. A phone restart is required to re-enable notifications on your tracker

 

I am getting above error in notification setting screen on my Fitbit mobile app and even after restarting the mobile it is not working. Permanently showing same error message and of course I am not getting any notifications on fitbit band. Please solve this issue. My device OS is Android and device name is Redmi Note 9 pro max. Please help with this.

 

Moderator edit: Subject for clarity and format.

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‎02-02-2022 12:59

‎02-02-2022 12:59

Hi @Madhuri_R, welcome to our Fitbit Community. Thanks for the details shared. 

 

Please make sure that you followed troubleshooting as instructed in this help page. Ensure all the permissions are allowed and any battery-saving functions on your phone are disabled for the Fitbit app.

 

Finally, monitor your watch and see if it connects with your mobile device properly.

 

See you around. 

GraceG | French and English Community Moderator, Fitbit


On ne voit bien qu’avec le cœur. L’essentiel est invisible pour les yeux. ♥
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‎04-08-2022 08:50

In response to GraceGFitbit

‎04-08-2022 08:50

I have the same problem on note 9 pro and no way to fix it. Notifications worked for a couple weeks but not anymore. It's really bugging me. Restarted my phone several times, turned bluetooth off and on, unpaired device, disabled battery saving mode. I'm starting to think the problem popped up after a Fitbit app update.

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