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QuickView feature not working

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‎10-05-2020 18:11 - last edited on ‎10-25-2020 11:44 by Fitbit Moderator

‎10-05-2020 18:11 - last edited on ‎10-25-2020 11:44 by Fitbit Moderator

I-HR worked fine until seemingly the last update, where the screen wake on the arm turn stopped working. When I went to the watch settings, the option wasn't there(the little light bulb thing, I think it was).

 

Moderator Edit: Clarified subject

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‎10-25-2020 11:44 - last edited on ‎08-25-2025 08:37 by Fitbit Moderator

‎10-25-2020 11:44 - last edited on ‎08-25-2025 08:37 by Fitbit Moderator

Hi @MmeJuggernaut, welcome to the Community Forums!

Thanks for your post and for the details that were shared. To better assist you with this, can you please let me know which phone are you using? The QuickView feature is currently off on the app or is it simply not working on your Inspire HR? If you haven't already done so, please restart your Fitbit and check the information that's specified on our help article: How do I see the time on my Fitbit device? 

Let me know if further assistance is needed.

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