help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Reminders to move stopped working on my Inspire 2

ANSWERED
Replies are disabled for this topic. Start a new one or visit our Help Center.

‎10-25-2022 23:02 - last edited on ‎12-18-2022 21:01 by Fitbit Moderator

‎10-25-2022 23:02 - last edited on ‎12-18-2022 21:01 by Fitbit Moderator

No more notifications to MOVE. I still get my steps & setting time for bed.. How do I fix this. Checked setting on phone and on fitbit with no luck. Anyone have a way to fix this? Thanks

 

Moderator Edit: Clarified subject

Best Answer
Labels:
1 BEST ANSWER

Accepted Solutions

‎10-27-2022 03:24 - edited ‎08-04-2023 04:24

‎10-27-2022 03:24 - edited ‎08-04-2023 04:24

Hi there, @Kawxyz. Welcome to the Community Forums. Thanks for trying to troubleshoot the issue with your Inspire 2 before reaching out. 

This sounds like the Do Not Disturb Mode or the Sleep Mode (Quiet Modes) could be turned on in your quick settings, since both of these options prevent the device from receiving notifications, reminders to move or celebrations. If you haven't done so already, please make sure these feature are disabled in your settings. 

In addition, I suggest restarting your Fitbit device by following these steps. 

In none of the above works, please try setting up the Inspire 2 as a new device in your account if you're still having the same problem. Then repeat the restart procedure and set up notifications to check if they're working properly. 

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...

View best answer in original post

Best Answer
1 REPLY 1

‎10-27-2022 03:24 - edited ‎08-04-2023 04:24

‎10-27-2022 03:24 - edited ‎08-04-2023 04:24

Hi there, @Kawxyz. Welcome to the Community Forums. Thanks for trying to troubleshoot the issue with your Inspire 2 before reaching out. 

This sounds like the Do Not Disturb Mode or the Sleep Mode (Quiet Modes) could be turned on in your quick settings, since both of these options prevent the device from receiving notifications, reminders to move or celebrations. If you haven't done so already, please make sure these feature are disabled in your settings. 

In addition, I suggest restarting your Fitbit device by following these steps. 

In none of the above works, please try setting up the Inspire 2 as a new device in your account if you're still having the same problem. Then repeat the restart procedure and set up notifications to check if they're working properly. 

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...
Best Answer