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Restarting device did not fix issues

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‎08-21-2019 15:10

‎08-21-2019 15:10

I have an Inspire HR that suddenly stopped tracking steps and hr. I restarted it using the steps from other help articles. It’s still not working. What are my next steps?

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‎08-22-2019 01:04

‎08-22-2019 01:04

The restart procedure is the only real tool we, as users, have to fix problems. As that's not working then I suggest contacting customer support. If they can't fix it then they can check your warranty status and advise on your options. You can get them via: contact.fitbit.com 

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