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Rubbish Customer Support

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‎02-03-2021 04:37

‎02-03-2021 04:37

I just keep getting fobbed off with 'process'.  Apparently no complaints policy and a supervisor cannot call back only email.  Can anyone help?

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‎02-03-2021 09:08

‎02-03-2021 09:08

Hi @ARP123  these are the community forums where other Fitbit users help and share with others. What's going on? Customer support, as with other companies, is stretched thin.  The more you can tell us, the better able we are to help you.

Stepping in the U.S.A. since September 2013. Android 14

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‎06-29-2022 10:11

‎06-29-2022 10:11

I’m having the same issue. I’ve reported them to Trading Standards.

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