Screen glitch Inspire HR

[ashten_081234]

The screen is glitching on my Inspire HR. I can scroll down but not up to see the timer. 

Moderator edit: subject updated for clarity

[DavideFitbit]

Hi, welcome to the Fitbit Community forums, @ashten_081234. 

Thank you for sharing that you've been having this inconvenience with your Inspire HR.  

Before considering other options, could you please confirm if you already tried the restart procedure as described in this article and if you continue to have the same problem afterwards. In addition, please try changing to a different clock face, as this has been useful for other users with similar problems. 

I'll be around. 

[ashten_081234]

I have tried the restart and different clock faces. I am still having issues with my Fitbit. 

[DavideFitbit]

@ashten_081234 Thank you for sharing that you continue to experience the same problem and that you already tried the troubleshooting steps mentioned earlier.  

In this case, since you already tried the restart procedure and you continue to experience the same problem with the display not working properly, I recommend that you get in touch with the Customer Support team for further assistance with this. They will let you know how to proceed. 

The best way to get help for this problem is to chat with us online or give us a call. Click here to get connected. 

See you around.