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Screen has been unresponsive since 4-11

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‎04-12-2020 10:23

‎04-12-2020 10:23

I can only see the time. How do I reset my Fitbit hr?

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‎04-13-2020 00:34

‎04-13-2020 00:34

To restart the Inspire HR:

 

  1. Plug the charging cable into the USB port on your computer or any UL-certified USB wall charger.
  2. Hold the other end of the charging cable near the port on the back of the tracker until it attaches magnetically. The pins on the charging cable must connect securely with the port.
  3. Press and hold the button on your tracker for 5 seconds. 
  4. Release the button. When you see a smile icon and the tracker vibrates, the tracker restarted.

If your tracker still doesn't work after a restart, contact Customer Support.

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