help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Screen not responding

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎12-28-2019 18:39 - last edited on ‎12-30-2019 08:51 by Moderator Alum

‎12-28-2019 18:39 - last edited on ‎12-30-2019 08:51 by Moderator Alum

Had less than 12 hours.  Many, many taps to start screen.  Have already tried reset.

 

Moderator edit: Subject for clarity

Best Answer
Labels:
0 Votes
2 REPLIES 2

‎12-30-2019 10:27

‎12-30-2019 10:27

Hi @denis1n, thanks for reaching out the Fitbit Forums. Welcome!

 

Thanks for all the details about the issues that you're having with your Inspire HR. I really appreciate all the troubleshooting steps that you've tried until now. Sorry to hear those steps didn't work for you. We strive for excellent customer service and customer satisfaction remains our number one goal. I've checked with our support team and apparently they already took your case under their wings. 

 

I'll around in case that you need anything else.

Want to get more active? ᕙ(˘◡˘)ᕗ Visit Get Moving in the Health & Wellness Forums.

Comparte tus sugerencias e ideas para nuevos dispositivos Fitbit ✍ Sugerencias para Fitbit.

Best Answer
0 Votes

‎12-30-2019 12:27

In response to YojanaFitbit

‎12-30-2019 12:27

I've only had my Inspire HR about a month. Today all of a sudden I can't get anything on my screen. Still had about 36% battery this morning.

Best Answer
0 Votes