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Sleep chart changed?

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‎07-05-2019 20:10

‎07-05-2019 20:10

For the last few days, I can’t access the same kind of sleep chart that I had when I first got my Fitbit a couple of weeks ago. The original charts were rounded and showed REM sleep along with other helpful info. Now, I am seeing straight lines with much less information. Is there a way to get the old chart back? Did I change something by accident? 

I use an IPhone XR for syncing if that makes a difference - and it’s up to date. 

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‎07-06-2019 05:35

In response to AKel53

‎07-06-2019 05:35

Some days, you just don't get sleep stages without knowing why.

But using "Begin sleep now." is a good way to make sure you never get sleep stages.

Before posting, re-read to see if it would make sense to someone else not looking at your Fitbit or phone.

View best answer in original post

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‎07-05-2019 21:01

‎07-05-2019 21:01

See Why don't I see sleep stages today?

Before posting, re-read to see if it would make sense to someone else not looking at your Fitbit or phone.

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‎07-06-2019 04:55

In response to JohnnyRow

‎07-06-2019 04:55

Thanks for replying! 

 

The chart that you posted is the same one that I am seeing... I do use the manual setting now  to track sleep although I had it on the auto setting AFTER the chart changed to see if that made a difference. 

Everything else is as you suggested so I’m wondering if my device simply isn’t compatible with providing that type of chart any longer (perhaps since the latest update?) 

 

 

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‎07-06-2019 05:35

In response to AKel53

‎07-06-2019 05:35

Some days, you just don't get sleep stages without knowing why.

But using "Begin sleep now." is a good way to make sure you never get sleep stages.

Before posting, re-read to see if it would make sense to someone else not looking at your Fitbit or phone.

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‎07-06-2019 06:29

In response to JohnnyRow

‎07-06-2019 06:29

Johnny Row - my apologies... I thought I was doing the auto sleep mode properly when I wasn’t. I called Fitbit about this and got the issue solved. Now I know not to set anything before I go to sleep and just let the bracelet do its own thing. It will generate the graph I am looking for that way. 

Thanks so much for your help! 

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