help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Sleep data no longer in app

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎11-01-2021 21:25

‎11-01-2021 21:25

Hi

I downloaded the latest iOS app Sunday and now my sleep data is no longer recorded in the app

I still can see my history but no new data is added. And this is a feature that I really liked. Steps etc are still tracking as well as heart rate 

I use an inspire HR

thanks for your help 

 

Best Answer
Labels:
0 Votes
1 REPLY 1

‎11-02-2021 18:45 - last edited on ‎06-24-2024 08:58 by Fitbit Moderator

‎11-02-2021 18:45 - last edited on ‎06-24-2024 08:58 by Fitbit Moderator

@Ktje Nice to see you around. Thank you for your report and feedback. 

Please try logging out of the Fitbit app.

Restart your phone(off/on)

and try to log in in the app again. 

Hope this helps

JuanFitbit | Community Moderator, Fitbit. Hat dir mein Beitrag geholfen dann markier ihn als Lösung und gib mir Kudos !! Habt ihr Tipps um fitter zu werden? Lifestyle Discussion forum.

Best Answer
0 Votes