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Steps While I Sleep Inspire HR

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‎04-20-2021 12:22 - last edited on ‎04-23-2021 09:50 by Moderator Alum

‎04-20-2021 12:22 - last edited on ‎04-23-2021 09:50 by Moderator Alum

My Inspire HR has suddenly started logging steps while I am sleeping.  Four of the past seven mornings I have woke up with over 20K steps logged for the day. Tried resetting but still the same issue.  I've had this device for over a year.  Any suggestions?

 

 


Moderator edit: subject updated for clarity

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‎04-23-2021 09:49 - last edited on ‎07-25-2023 12:04 by Fitbit Moderator

‎04-23-2021 09:49 - last edited on ‎07-25-2023 12:04 by Fitbit Moderator

Hi, welcome to the Fitbit Community forums, @Robdee. 

Thank you for sharing all this information about what you've been experiencing with your Inspire HR and confirming that you already tried a few troubleshooting steps. 

Since you already tried the restart procedure and you continue to experience the same behavior, the best way to get more immediate help for this problem is to chat with us online or give us a call. Click here to get connected. 

Davide | Italian and English Community Moderator, Fitbit


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‎04-23-2021 09:49 - last edited on ‎07-25-2023 12:04 by Fitbit Moderator

‎04-23-2021 09:49 - last edited on ‎07-25-2023 12:04 by Fitbit Moderator

Hi, welcome to the Fitbit Community forums, @Robdee. 

Thank you for sharing all this information about what you've been experiencing with your Inspire HR and confirming that you already tried a few troubleshooting steps. 

Since you already tried the restart procedure and you continue to experience the same behavior, the best way to get more immediate help for this problem is to chat with us online or give us a call. Click here to get connected. 

Davide | Italian and English Community Moderator, Fitbit


Ti invito a partecipare nelle nostre discussioni! Commenti
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