help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Steps reset??

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎06-25-2020 13:19

‎06-25-2020 13:19

This is my first full day w/ brand new Inspire. I had over 7,000 steps so far and then somehow it must’ve reset back to 0. I’m now at 418. Not happy. 

Best Answer
Labels:
0 Votes
1 REPLY 1

‎06-25-2020 17:08

‎06-25-2020 17:08

Exact same thing just happened to me!!! Its 1800hrs so isn't a glitch near midnight or whatever!! Very upsetting

Best Answer
0 Votes