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Stopped counting calories?

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‎12-09-2019 22:05

‎12-09-2019 22:05

Sudden change today after an app update... At end of the day my Inspire says I’ve only burned 450 cals!  So bizarre...my average is 2500-3000.

 

whats up? Anyone else have this issue? Still tracking steps and heart rate. 

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‎12-10-2019 08:46

‎12-10-2019 08:46

@BMXmomma Welcome to the Fitbit Community! It's great to have you here!

 

Let me help you with your calorie count. This is odd. Have you logged any activities on your account? Do you have any third party app linked to your account? How often do you sync your device? These factors may affect your calorie count (logged activities and if you don't sync your tracker often it will lose the correct date and once you sync it then it will affect the current day's data as it may assigned activities to an older date). Could you share a screenshot of your activities on your account? Try logging out from the app, restart your phone and log back in.

 

Let me know how it goes.

Alvaro | Community Moderator

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