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Syncing gone wrong after clock change

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‎03-28-2021 07:27

‎03-28-2021 07:27

Steps per hour has gone an hour ahead and daily total steps have synced an hour ahead using yesterdays data. This has only happened since clocks went forward this morning. 

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5 REPLIES 5

‎03-28-2021 07:35

‎03-28-2021 07:35

Mine also

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‎03-28-2021 08:56

‎03-28-2021 08:56

I’m having a similar issue. The clock on my device is correct but the time within the daily steps and other goal screens are an hour ahead of the actual time.

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‎03-28-2021 10:39 - edited ‎03-28-2021 11:15

In response to Jash97

‎03-28-2021 10:39 - edited ‎03-28-2021 11:15

Hello @jackhtfc  @Ribi  and @Jash97 and welcome to the Help forum.  This is a very common occurrence for both DST and BST.  It also happens when you fly and cross several time zones.  It works itself out in a day or so.

 

I got my first Fitbit in 2013, so I have been through a lot of clock changes.  It has always worked itself out.

Laurie | Maryland
Sense 2, Luxe, Aria 2 | iOS | Mac OS

Take a look at the Fitbit help site for further assistance and information.

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‎03-28-2021 10:50

In response to LZeeW

‎03-28-2021 10:50

Ah right good to hear thanks! Hopefully that’ll be the case

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‎03-29-2021 00:03

‎03-29-2021 00:03

Yes, have the same issue. Sleep is miscalculated. Will wait it out and see if it adjusts as users have mentioned. 

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