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Thank you chat

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎06-29-2020 09:48

‎06-29-2020 09:48

Just wanted to take a moment to thank Fitbit customer service through chat who helped me restart my Fitbit who was charged but have a black screen. Their instructions to plug in my charger into a UBS port in my computer attaching my Fitbit to the charger and holding the start button down for 5 seconds after if vibrated did the trick and my Fitbit is working again. Just letting y'all know. Thank you.

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3 REPLIES 3

‎06-29-2020 09:59

‎06-29-2020 09:59

Fantastic @Bcnelson and thanks for sharing the happy news. Customer support is awesome. If you'd like to join in some of the various topics posted here, check the link in my signature. People share their tips, recipes and more. Glad you're with us!

Stepping in the U.S.A. since September 2013. Android 14

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‎06-29-2020 14:23

In response to Odyssey13

‎06-29-2020 14:23

k you for your invitation...blessings on your day.

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‎06-29-2020 15:47 - last edited on ‎05-08-2024 09:36 by Fitbit Moderator

In response to Bcnelson

‎06-29-2020 15:47 - last edited on ‎05-08-2024 09:36 by Fitbit Moderator

Hi @Odyssey13 @Bcnelson , nice to see you around. Thank you for your nice words and feedback. 

I'll make sure that Support receives it. They'll be more than happy to hear this from you. 

Should you need further assistance, please don't hesitate to post here in the Community or contact Support again. 

JuanFitbit | Community Moderator, Fitbit. Hat dir mein Beitrag geholfen dann markier ihn als Lösung und gib mir Kudos !! Habt ihr Tipps um fitter zu werden? Lifestyle Discussion forum.

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