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Touch screen not working

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‎12-17-2019 16:56

‎12-17-2019 16:56

The touch screen on my Inspire HR has stopped working. I have tried the reset and that's not working. Please help....

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‎12-17-2019 20:35

‎12-17-2019 20:35

I'm having the same problem.  I've only had the Inspire HR for 2 months.  I'm hoping it's a simple fix.

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‎12-17-2019 20:59

‎12-17-2019 20:59

This worked for me:  

  1. Plug the charging cable into the USB port on your computer or any UL-certified USB wall charger.
  2. Hold the other end of the charging cable near the port on the back of the tracker until it attaches magnetically. The pins on the charging cable must connect securely with the port.
  3. Press and hold the button on your tracker for 5 seconds. 
  4. Release the button. When you see a smile icon and the tracker vibrates, the tracker restarted.
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