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Trouble setting up

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‎07-03-2020 15:20 - last edited on ‎07-04-2020 18:19 by Moderator Alum

‎07-03-2020 15:20 - last edited on ‎07-04-2020 18:19 by Moderator Alum

I have a brand new Fitbit Inspire HR. when I set it up it said it needed to update. It has now been updating for hours. It just keeps getting to the end of the line and starting again. Anyone know what I need to do? 

 

 


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‎07-04-2020 18:18 - edited ‎07-04-2020 18:20

‎07-04-2020 18:18 - edited ‎07-04-2020 18:20

Hello @Nic21k, welcome to the Fitbit Community forums.  

 

Thank you for all the details that you've provided regarding the trouble you've experienced to update and set up your Inspire HR. 

 

I've sent your information to the Customer Support team for further assistance with this, but was informed that you already have a case created or that you already got in touch with them. 

 

Please keep me posted on the outcome. 

Davide | Italian and English Community Moderator, Fitbit


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