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Unable to Update Inspire 2

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‎03-13-2024 09:00 - last edited on ‎03-13-2024 15:26 by Fitbit Moderator

‎03-13-2024 09:00 - last edited on ‎03-13-2024 15:26 by Fitbit Moderator

I've noticed that my steps have not be recorded from approx yesterday lunchtime,

I've gone into devices and can see that it states an update is available and can see that a Sync is trying to happen but no joy.

I've had an email giving my weekly progress on Monday but no mention of an update.

If I need to update how do I do this?

 

Moderator Edit: Clarified subject.

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‎03-13-2024 13:00

‎03-13-2024 13:00

@ACB12 , A warm welcome to the Community! Thank you for your message and efforts. 

If you see a banner on the Fitbit app, it means that the firmware update is ready for you. 

Please follow the instructions here:How do I update my Fitbit device?

If you find any difficulties try the steps described here:Why can't I update my Fitbit device?

JuanFitbit | Community Moderator, Fitbit. Hat dir mein Beitrag geholfen dann markier ihn als Lösung und gib mir Kudos !! Habt ihr Tipps um fitter zu werden? Lifestyle Discussion forum.

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