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Unable to setup Inspire

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‎05-12-2020 16:06 - last edited on ‎05-17-2020 15:22 by Fitbit Moderator

‎05-12-2020 16:06 - last edited on ‎05-17-2020 15:22 by Fitbit Moderator

I was going through the Fitbit app and managed to forget my device. It will now not reconnect and I could use some ideas on what to do.

 

Moderator edit: Subject for clarity 

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‎05-17-2020 15:22

‎05-17-2020 15:22

Hi @Y3sOrN0, welcome to the Community Forums! Sorry for the delay in responding your post.

 

Thanks for bringing this to our attention and for the details that were shared. To re-setup your Inspire with your account, I recommend you to check all the information that's specified on: How do I set up my Fitbit device? to check if all the requirements are correctly configured to setup your device. Then, you can move forward to the troubleshooting steps that are specified on: Why can't I set up my Fitbit device? if you experience an issue with this process and let me know how it goes.  

 

Keep me posted and let me know if you have any additional questions.

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