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Unable to setup Inspire

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‎04-20-2020 08:56 - last edited on ‎05-04-2020 19:22 by Fitbit Moderator

‎04-20-2020 08:56 - last edited on ‎05-04-2020 19:22 by Fitbit Moderator

Can't sync device or get past the logo screen with URL. 

 

See a lot of users having this trouble. Very frustrating as just bought this for a present.

 

Moderator edit: Subject for clarity 

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‎05-04-2020 19:21 - last edited on ‎08-05-2025 10:08 by Fitbit Moderator

‎05-04-2020 19:21 - last edited on ‎08-05-2025 10:08 by Fitbit Moderator

Hi @RJRICHARDS, welcome to the Community Forums! Sorry for the delay in responding your post.

Thanks for bringing this to our attention, I understand how frustrating this matter can be for you. Our Support team informed me that they already provided you assistance to resolve this situation. That said, I recommend you to contact them back if you require further assistance or if you have any additional questions about the outcome of your case.

I'll be here if you need anything else.

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