05-02-2020
23:42
- last edited on
05-08-2020
15:16
by
RicardoFitbit
05-02-2020
23:42
- last edited on
05-08-2020
15:16
by
RicardoFitbit
Since my iPhone 8 has updated it won’t find my Fitbit inspire HR I’ve tried on a iPhone 5 and it works fine on that can someone help
Moderator edit: Subject for clarity
05-08-2020 15:15
05-08-2020 15:15
Hello @Lel76, welcome to the Community Forums! Sorry for the delay in responding your post.
Thanks for bringing this to our attention and for the details that were shared in your post. If you haven't already done so, I recommend you to check how the syncing procedure works here and see if there's a missing requirement on your iOS mobile device that's preventing the syncing procedure to be completed.
Then, you can move forward to the troubleshooting steps that are specified on: Why won't my Fitbit device sync? and let me know how it goes.
Keep me posted, I'll be around if you need anything else.
05-09-2020 02:53
05-09-2020 02:53