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Unresponsive black screen Fitbit inspire hr

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‎09-23-2020 08:46 - last edited on ‎09-23-2020 09:41 by Fitbit Moderator

‎09-23-2020 08:46 - last edited on ‎09-23-2020 09:41 by Fitbit Moderator

My inspire 2 has unresponsive black screen that only vibrates when attempting to reset. I have attempted to reset and change clock face- Both unsuccessful. My Fitbit will sync to my Fitbit app on my iPhone 11, and the battery has 100% charge. About a week ago it first stopped responding to touch to flip through settings and now this. 

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‎09-23-2020 08:47

‎09-23-2020 08:47

Any body have any other ideas?

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