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App not showing RHR time series chart

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‎09-15-2020 07:51

‎09-15-2020 07:51

My Inspire is reading my heart rate, and seems to be syncing with the app. I can see each day's individual line chart, but above that there used to be an overall line chart that would show me how my RHR changed over time (days, weeks, months). Has this been permanently removed or is there a way to get it back? 

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‎09-23-2020 10:57

‎09-23-2020 10:57

@Akoros I hope you're doing well!

 

Let me help you with your RHR not showing on your Fitbit app. This is odd. Could you share a screenshot of what you are seeing on your app? Try logging out from the app, restart your phone and log back in. Also make sure the app is up to date.

 

I look forward to your reply.

 

Alvaro | Community Moderator

If a post helped you try voting and selecting it as a solution so other members benefit from it. Select it as Best Solution!

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‎09-23-2020 12:16

In response to AlvaroFitbit

‎09-23-2020 12:16

A few days ago I uninstalled/reinstalled the app, which temporarily fixed the issue. Per your suggestion, when I noticed that it again wasn't working today I logged out and then back in, which also seems to have fixed it. That said, I'm not sure how long it'll last.  

 

How do I add a photo? I'm clicking on the camera icon, but am unclear on how to upload a photo (it's asking for a source?)screen shot

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