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Using two trackers

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‎04-05-2019 21:35

‎04-05-2019 21:35

It seems that the Fitbit app on iOS is able to handle a Ionic and an Alta HR without having to switch. But not so for a Ionic and an Inspire.

Is there a compatibility matrix that shows which trackers can work "together" and which ones don't?

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‎04-06-2019 18:18

In response to paperinik

‎04-06-2019 18:18

The difference is that the Inspire, Inspire HR, Charge 3 and the Ionic and two Versas all use the new operationg system, and at the moment at least, you cant have more than one of them on an account. I really hope it will change, but have no knowledge that it will.

Community Council Member

Helen | Western Australia

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

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‎04-05-2019 21:41

‎04-05-2019 21:41

You can not have two smart watches on the same account

 

Alta is not a smart watch so that's why it works

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Wendy | CA | Moto G6 Android

Want to discuss ways to increase your activity? Visit the Lifestyle Forum

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‎04-06-2019 17:17

In response to WendyB

‎04-06-2019 17:17

What's the definition of "smart" watch. Besides extra app notifications and being waterproof, I don't see how Inspire is different from Alta...

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‎04-06-2019 18:18

In response to paperinik

‎04-06-2019 18:18

The difference is that the Inspire, Inspire HR, Charge 3 and the Ionic and two Versas all use the new operationg system, and at the moment at least, you cant have more than one of them on an account. I really hope it will change, but have no knowledge that it will.

Community Council Member

Helen | Western Australia

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

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‎04-06-2019 19:38

In response to NellyG

‎04-06-2019 19:38

Thank you.
I feel so much better since I gave up hope... it seems a big step backward. 😞

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