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Will not sync!

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I have turned it on and off, I checked for updates, now what? It worked great for 4 months and all of a sudden it stopped syncing on Sunday. What else can I do?

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Hi @Phutchus  What phone are you using? Is it on the Supported Devices List?

Try all the suggestions in THIS Help Article on syncing problems

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Helen | Western Australia

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

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I have an inspire HR, and a Samsung s9. They were working together for 4 months. I have checked the location and bluetooth.I love the fitbit but if you have to buy a new one every few months not worth it.

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That phone should work well. Go through the Help Article I linked above step by step. There should be something there thatbworks for you. The first time I had syncing problems I found removing all other bluetooth devices from range of the tracker and phone worked, so even if it sounds unlikely, give them all a try.

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Helen | Western Australia

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

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Is this tech support? How do I reach tech support?

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No this is not Support. These are the Community Forums. If you want Support you need to follow this link  Fitbit Support

Community Council Member

Helen | Western Australia

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

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