07-27-2019 13:03
07-27-2019 13:03
I have turned it on and off, I checked for updates, now what? It worked great for 4 months and all of a sudden it stopped syncing on Sunday. What else can I do?
07-27-2019 20:09
07-27-2019 20:09
Hi @Phutchus What phone are you using? Is it on the Supported Devices List?
Try all the suggestions in THIS Help Article on syncing problems
Helen | Western Australia
Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.
07-28-2019 09:52
07-28-2019 09:52
07-28-2019 17:24
07-28-2019 17:24
That phone should work well. Go through the Help Article I linked above step by step. There should be something there thatbworks for you. The first time I had syncing problems I found removing all other bluetooth devices from range of the tracker and phone worked, so even if it sounds unlikely, give them all a try.
Helen | Western Australia
Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.
07-29-2019 09:37
07-29-2019 09:37
07-29-2019 22:55
07-29-2019 22:55
No this is not Support. These are the Community Forums. If you want Support you need to follow this link Fitbit Support
Helen | Western Australia
Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.