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Won’t Sync

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‎06-15-2019 17:34

‎06-15-2019 17:34

Just bought my husband a brand new Inspire and we can’t get it to sync.

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‎06-16-2019 02:10

‎06-16-2019 02:10

Hi @Kindahatethis  That phone are you using? Is it on the Supported Devices List?

Try all the suggestions in THIS Help Article on syncing problems.

Community Council Member

Helen | Western Australia

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

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‎06-16-2019 08:07

In response to NellyG

‎06-16-2019 08:07

Yes all our devices are on the list. We tried completely shutting down the device, we tried deleting the app and reloading it, and because the Fitbit is brand new out of the package, restarting it is dumb. Unless there is something I’m missing, it looks like we go a faulty product. Very sad. This was a gift for my husband.

Sent from my iPad
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