help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Wrong notifications

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎09-21-2022 11:26

‎09-21-2022 11:26

My Inspire HR is sending weird notifications to my iPhone and IPad.  For example saying I am 13,000 over my step goal. Now it would be lovely but so annoying. I restarted my Inspire but hasn’t made any difference. 
Any suggestions please on how to correct this without starting to delete the app on both devices?

Best Answer
Labels:
0 Votes
3 REPLIES 3

‎09-22-2022 08:28

‎09-22-2022 08:28

This is what my Inspire is sendingThis is what my Inspire is sendingWhen in reality this is my stepsWhen in reality this is my steps

Best Answer
0 Votes

‎09-23-2022 05:40

In response to CarlyKooKoo

‎09-23-2022 05:40

Hello @CarlyKooKoo 

 

I’d try logging out of the Fitbit App, restart your phone then log back into the Fitbit App to see if that helps. 

On another note you said “Any suggestions please on how to correct this without starting to delete the app on both devices?” Do you have your Inspire HR connected to Bluetooth on 2 different devices? I ask because “both” implies more then one. If so I wonder if there’s a conflict of some kind.

😉 Hopefully logging out of the Fitbit app and restarting helps. Please let me know. 

Best Answer
0 Votes

‎09-23-2022 10:13

In response to SunsetRunner

‎09-23-2022 10:13

It has always been connected to both my IPhone and IPad but both are turned off at night and never had a problem.

I have also noticed that the app is not showing the full information as it was so I am going to delete the apps and reinstall and hope that my phone and iPad remember the passwords as I certainly don’t.

Best Answer