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poor customer service

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‎04-30-2020 17:28

‎04-30-2020 17:28

i bought the clip not knowing it wasnt compatible  with the inpsire hr contacted customer  service  they said to return with a tracking  number  and they wont cover even half of the fee. That was $17 on a $25 "clip. I spuld have sold on kijji. I  wont ever buy from  Fit Bit again and once my tracker  is dead will go elsewhere.  Such a joke . Poor customer  service  for sure.

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‎04-23-2020 12:13

‎04-23-2020 12:13

Wish I knew that the clip doesn't work on Inspire HR before I purchased it.  I have to send back to get a refund but it asks when you buy what you have the clip shouldn't be an option, oh well

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‎04-30-2020 17:40

‎04-30-2020 17:40

Hi @Sunnysal  when you bought the clip, didn't you read about it first? It's not poor customer service when you've purchased the wrong item.

 

clip.png

 

Stepping in the U.S.A. since September 2013. Android 14

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