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Account email changed without my knowledge

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‎07-10-2019 18:00

‎07-10-2019 18:00

Hello my email got changed and now I cannot access my information. I had to make a new account just to post on here. 

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‎07-11-2019 01:46

‎07-11-2019 01:46

Hi @muehlethmonique.

 

I would recommend contacting customer support (here), they will be the only ones able to help you in this case. 

Community Council Member

Nathan | UK

Looking to get more sleep? Join the conversation on the Sleep better forum.

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‎07-11-2019 03:48

In response to N8teGee

‎07-11-2019 03:48

Mine was too.  3 times this morning.  Anyways. Log in, change your password, then revoke privileges on the devices.  That should work.  I also emailed Fitbit, seems they have an intruder in their system.  

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