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Active hours not right

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My Versa is supposed to tell me if I am needing to take more steps.  At first I was thinking maybe I'm just not feeling it so today I set an alarm every hour. My watch says I was active for 9 hours. Before I left work my app also said I was active for 9 hours.  I know I took the necessary steps today because I paid seriously close attention. Yet I get home and it says I wasn't active for 2 hours.  So it is changing on me. 

I am going to search and try to reset to factory and see if that fixes this but I am very disappointed in this watch. I honestly thought it would be better quality. 

Also, it doesn't record my sleep hours correctly ~ or rather it records my sleep broken up (I will fall asleep tonight, Monday, and wake up tomorrow, Tues, and if I use the restroom Tues morning 2 hours before my alarm goes off it tells me to wear my watch to bed  for a reading when in reality it recorded 3 different times: Monday, Tuesday, bathroom).  I should be able to tell it what hours I sleep in and just record the hours I am asleep in that time frame.  

Alright, done venting for now.

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