help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Active minutes not registering-Versa

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎12-19-2018 07:51 - last edited on ‎11-17-2021 17:47 by Fitbit Moderator

‎12-19-2018 07:51 - last edited on ‎11-17-2021 17:47 by Fitbit Moderator

Hey x got my Fitbit Versa yesterday and it’s not registering an active minutes... I was at the gym for well over an hour this morning and it didn’t pick anything up ... I have a different clock face on should that effect it?

 

Moderator edit: added label

Moderator edit: updated subject for clarity

Best Answer
Labels:
0 Votes
1 REPLY 1

‎12-19-2018 11:22

‎12-19-2018 11:22

Hello @Cutie999 active minutes is not the same as minutes of activity but after when fiybit determines that the body is burning 3 times it's BMR.

 

What are active minutes?

Learn more about active minutes and how they're calculated
Best Answer