Active minutes vs tracked exercise

[Kpiva]

Okay so I’m confused. Sometimes when I go for a walk, Fitbit recognizes it as a walk in my “weekly exercise” log. And then today I went for a 40 minute walk and it recognized 37 active minutes but didn’t track it in my exercise log. So I manually entered in a ‘walk’ for exercise and then it changed my active minutes back to 0. This is the second time this has happened.

Why can’t it track the exercise AND active minutes? Or at least keep the active minutes when I log the exercise manually? 

[Marrrmaduke · Accepted solution]

@Kpiva It can, it should. If you log the workout manually you need to remember about the calories. If the calories burned logged are too low, you may not get credited active minutes. Take a look at this help article. Please open Fitbit mobile app, tap on Account icon, scroll down to Exercise, and toggle the autorecognized exercises OFF and back to 10 minutes. Sync and reboot your Versa (press and hold the left and bottom right buttons until fitbit logo flashes).

[Kpiva]

Thanks for your help. Hopefully powering it off and on again will help. I’m just wondering why it would recognize, say, 37 active minutes, from a 40 minute brisk walk but not auto recognize the walk as exercise? It seems to only do one or the other... but it should do both, right?

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[Marrrmaduke]

@Kpiva yes. It definitely should if walk is longer than your preset value e.g. 10 min. Report back.

[Kpiva]

So I did what you said yesterday and it recognized my walk as ‘aerobic activity’ ... it gave me 37 active minutes but only counted the exercise for like 20 minutes... so when I went to edit the workout details, this time it took about 2000 Steps away from me 🤦🏻‍:female_sign: so I just deleted it. Kind of a bummer because I would like my exercise tracked properly.

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[Marrrmaduke]

@Kpiva if I power walk it sometimes recognizes my walk as elliptical. It's about the arms and body movement. Turn off smarttrack for aerobic / elliptical and Fitbit will match it to the next closest activity i.e. walking. Regarding steps, if you were walking they were still recorded in your totals. You might not see them within the exercise but they were still recorded. I am curious though, because my fitbits have always been spot on accurate with smarttrack.

[Kpiva]

No actually they were subtracted from my total steps for that day. I swear. So weird.

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[Marrrmaduke]

@Kpiva I've seen a few posts popping about disappearing steps during sync, but it all got resolved by itself as it was a fluke. Weird indeed. Keep an eye on your stats,what gets recorded and synced for a few days. Hopefully it's just a sync issue.

[goodmorning]

I use a treadmill and wall clock.  I walked for 45 min according to both the treadmill and the wall clock. The Fitbit tracked 36 minutes and 0 exercise days???