Activity not showing on Versa 2

[susiewilki]

Hi I purchased my versa 2 a week ago the first day it showed the activity on my watch but has fail to do it since have tried everything that has been suggested I have owned all different fit bit watches this is the first time I’ve encountered a problem hope you can help 

thank you Susan.

Moderator edit: updated subject for clarity

[JuanJoFitbit]

@susiewilki, I apologize for the delayed response. However, thank you for participating in our Fitbit forums.

Regarding activity information that your Versa 2 stopped showing, I was able to get in touch with our Support team and was told that they assisted you via email.

I really appreciate your feedback since it helps us to keep improving.

Don't hesitate to get back if you have any questions and we'll be happy to assist you.

[Kauk1017]

Hello. This happened to me too. I bought mine last week and it was showing my recent activity and not anymore. What is the fix for this? Thanks!