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Adding a second device - either through the app or online - is not working

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‎02-01-2022 08:37

‎02-01-2022 08:37

I have tried to add a Versa Lite as a second device, both through the app on my tablet and online, and cannot succeed.  When I do it through the app, when I click on the 'set up your fitbit versa lite' button, it just kicks me back to the previous screen.  Online, I cannot even find where to add a second device.

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‎02-01-2022 09:05

‎02-01-2022 09:05

What is your first device?

Before posting, re-read to see if it would make sense to someone else not looking at your Fitbit or phone.

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‎02-01-2022 09:23

In response to JohnnyRow

‎02-01-2022 09:23

A charge 2, which I've had for almost 5 years.

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‎02-01-2022 09:57

In response to TerriF1965

‎02-01-2022 09:57

Sorry, I have only recently added devices through phone so am not up on other procedures.

The reason I asked about your other device is that several of the newer devices cannot co-exist on same account, but you should be okay for that with the Charge 2.

Hopefully someone else will jump in here and be able to help you.

Before posting, re-read to see if it would make sense to someone else not looking at your Fitbit or phone.

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