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Alarm setting option doesn't work on Versa

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‎01-06-2020 14:27 - last edited on ‎01-07-2020 03:53 by Fitbit Moderator

‎01-06-2020 14:27 - last edited on ‎01-07-2020 03:53 by Fitbit Moderator

I have a new Versa Lite.  When I tap on Set new alarm nothing happens.  Why?

 

 

Moderator edit: updated subject for clarity

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‎01-07-2020 03:52

‎01-07-2020 03:52

@Hollyberry4, welcome to our Fitbit Community! I'm happy to assist you with your Fitbit Versa Lite since the option to set a new alarm is not working properly.

 

Please restart your Versa Lite as described in this help article. After this, make sure that you are following the steps that are listed in this help page in order to set alarms properly.

 

Keep me posted on the outcome! 😀

JuanJo | Community Moderator

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‎01-07-2020 06:48

In response to JuanJoFitbit

‎01-07-2020 06:48

It seems like the apps can only be accessed on the watch and not on my cellphone,  is that correct?Sent from my Samsung Galaxy smartphone.
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