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Alexa doesn't work on my Versa 2

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‎02-17-2021 22:16 - last edited on ‎02-18-2021 04:44 by Fitbit Moderator

‎02-17-2021 22:16 - last edited on ‎02-18-2021 04:44 by Fitbit Moderator

I haven't been able to use Alexa on my versa 2 since day one. It's almost like the :microphone:doesn't work.

Unfortunately I've had nothing but problems with versa, on my 3rd watch now.

 

 

 

Moderator Edit: Clarified subject

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‎02-18-2021 04:45 - edited ‎09-07-2023 07:10

‎02-18-2021 04:45 - edited ‎09-07-2023 07:10

Hi there @Gades, welcome to the Community Forums. Thanks for sharing the details about the issue with your Versa 2. We acknowledge the limitation we have on our part particularly on what you have experienced. We‘re taking into consideration your comments and sentiments with regards to our products and services.

If you haven't done so yet, I'd recommend following these troubleshooting steps What should I do if my voice assistant doesn't work on my Fitbit smartwatch? 

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...

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‎02-18-2021 04:45 - edited ‎09-07-2023 07:10

‎02-18-2021 04:45 - edited ‎09-07-2023 07:10

Hi there @Gades, welcome to the Community Forums. Thanks for sharing the details about the issue with your Versa 2. We acknowledge the limitation we have on our part particularly on what you have experienced. We‘re taking into consideration your comments and sentiments with regards to our products and services.

If you haven't done so yet, I'd recommend following these troubleshooting steps What should I do if my voice assistant doesn't work on my Fitbit smartwatch? 

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...
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