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Alexa will not respond-Versa 2

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‎01-27-2021 16:44 - last edited on ‎12-25-2022 04:20 by Moderator Alum

‎01-27-2021 16:44 - last edited on ‎12-25-2022 04:20 by Moderator Alum

Alexa will not respond it says listening but no response any ideas 

 

Moderator edit: updated subject for clarity

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‎01-28-2021 16:53 - edited ‎05-27-2021 13:08

‎01-28-2021 16:53 - edited ‎05-27-2021 13:08

Welcome to the Fitbit Community @Monky.

 

Thank you for the information provided.

 

Please restart your Fitbit Versa 2 by following these steps.

 

Whether this doesn't help, try to disconnect and re-set up Alexa from your watch. For instructions please visit this article.

 

If this doesn't help, please provide me with the following information:

 

- Does Alexa show the answer on your Versa 2 screen?

- Have you adjusted the speaker volume in your watch's screen?

 

If you have any question, please let us know.

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‎05-27-2021 07:54

In response to EdsonFitbit

‎05-27-2021 07:54

Tried restart same unlock with phone 

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‎05-27-2021 13:15

In response to Monky

‎05-27-2021 13:15

Thanks for your response, @Monky.

 

The best way to get help for this problem is to chat with us online or give us a call. Please click here to get connected.

 

See you around.

Have you received the answer you were looking for? Choose the post as the best answer!

Hai ricevuto la risposta che stavi cercando? Accetta il post come soluzione!

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