help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

All day sync not showing up under device

ANSWERED
Replies are disabled for this topic. Start a new one or visit our Help Center.

‎07-03-2020 16:42

‎07-03-2020 16:42

I have the versa lite and a Samsung 20+ I just downloaded the app and when linking my device there's no option under device setting for all day sync, there is only manual. Not sure if it's my phone or the app any help would be appreciated. I've unpaired and paired 3 times still no luck. 

Best Answer
Labels:
0 Votes
1 BEST ANSWER

Accepted Solutions

‎07-03-2020 23:51

‎07-03-2020 23:51

Hi, and welcome to the Community!

 

The "All day Sync" option has been removed from the Android app. It is now on by default and cannot be turned off. Fitbit say:

 

"To improve your experience with notifications, syncing, and firmware updates, we removed the option to turn off all-day sync from the Fitbit app. When your phone is near your Fitbit device with Bluetooth turned on, it periodically syncs with the Fitbit app to update your stats and download available firmware updates. More frequent syncing rarely, if ever, noticeably decreases your device’s battery life"

 

Taken from: https://help.fitbit.com/articles/en_US/Help_article/1877/

View best answer in original post

Best Answer
0 Votes
1 REPLY 1

‎07-03-2020 23:51

‎07-03-2020 23:51

Hi, and welcome to the Community!

 

The "All day Sync" option has been removed from the Android app. It is now on by default and cannot be turned off. Fitbit say:

 

"To improve your experience with notifications, syncing, and firmware updates, we removed the option to turn off all-day sync from the Fitbit app. When your phone is near your Fitbit device with Bluetooth turned on, it periodically syncs with the Fitbit app to update your stats and download available firmware updates. More frequent syncing rarely, if ever, noticeably decreases your device’s battery life"

 

Taken from: https://help.fitbit.com/articles/en_US/Help_article/1877/

Best Answer
0 Votes