08-26-2019 04:17
08-26-2019 04:17
Is anyone else suffering from reacting to the strap and the nickel on the back of the device l upgraded to the Versa lite because I couldn’t see the screen on the charge 3 but I can’t tolerate the watch on my wrist
help!!
08-26-2019 05:42
08-26-2019 05:42
Hi, @KateHoll! I would suggest you reach out to Fitbit Support directly through the help page. Good luck!
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10-03-2020 01:50
10-03-2020 01:50
Dear Kate,
I have the same, lloks like nickel allergy, although never had it before. I think of buying another strap, but which one is allergy free?
05-01-2022 12:14
05-01-2022 12:14
I know your post is older, but I wanted to share in case it may still help you. My daughter also has a nickel allergy & got a bad rash from the fitbit Sense I bought for her. We fixed it by putting a screen protector on the back of it (where it touches the skin). I pre-punched 4 small holes for the charger to be able to still connect and had to trim it a little so it didn't cover the band attachment. She's been wearing it now for several weeks with no problems at all. I purchased the ZAGG InvisibleSheild Ultra Clear Screen Protector that fits the Versa2,3, & Sense. It was about $15. Hope this may help you and any others out there with nickel allergies 🙂
11-01-2022 09:38
11-01-2022 09:38
I've had questions from others in different forums, so I thought I'd update this posting also.
_______________
I used the zagg invisiblesheild screen protector installed on the back of the watch.
Step 1 of installation is to remove paper backing & align. After this step I marked the 4 holes (used a thin point Sharpie marker) and trimmed the edges where the band connects (it is a bit long otherwise.)
Then I used a hole punch (picked mine up at Walmart, a whole set of them for around $10 - any hardware store should have them)
Here's a pic of hole punches:
Pick the correct size hole punch, set screen protector on a scrap block of wood (or something you don't care about wrecking as it will go through the screen protector & cut into whatever is underneath it), put hole punch on mark and hit with hammer.
Here is a video of someone using a hole punch on leather (start video at 3:53 mark)(In the video he turns his leather piece over & punches it again. You only need to do it from 1 side on the screen protector unless it didn't go all the way through from the 1st hit.)
https://m.youtube.com/watch?v=zcVPrtojVFg
Then finish the installation instructions for the screen protector. It has lasted on my daughters fitbit sense for over 8 months now with no nickel reaction & the charging ports work just fine with no issues.
Hope this helps!😊
Let me know if you have anymore questions.