help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Always feezing

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎11-25-2018 14:05

‎11-25-2018 14:05

Has anyone else experienced the app freezing after anything since downloading the versa? I can't change the clock face because it freezes each time. Also, how do I get rid of apps I don't want and download new ones it freezes each time I try to download a new app but there is no option for deleting the apps on there.

Best Answer
0 Votes
2 REPLIES 2

‎11-25-2018 15:18

‎11-25-2018 15:18

open the app, tap the icon for the Versa and then tap apps. Tap the app you want to uninstall. Note, not all apps can be uninstalled.

Best Answer
0 Votes

‎11-26-2018 12:13

In response to SunsetRunner

‎11-26-2018 12:13

Hey @Laceyl91, welcome aboard! As @SunsetRunner says, there are some apps that can't be uninstalled from your Versa, as they come by default and can't be removed. Now if the Versa is freezing every time you try to open an app or change the clock faces, why don't you tried to restart your Versa? Just follow these instructions to do so. 

 

Let me know how it goes! 

Heydy | Community Moderator, Fitbit
Best Answer
0 Votes