07-20-2019 16:04
07-20-2019 16:04
My wife & I both have Versa's. All of a sudden the Fitbit on my phone is linked to my wife's account. When I log in on my desktop things are all correct but when I launch the app on my phone I am seeing my wife's dashboard.
What is the fix for this?
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07-21-2019 06:21 - edited 07-21-2019 11:59
07-21-2019 06:21 - edited 07-21-2019 11:59
Both the web desktop and the app or linked to the users Fitbit account that is logged in.
Are you using the email found in your settings?
If your changing the PW using the phones web browser then simply copy and paste the PW to the app.
you say that you already are logged out, the app is not logged into any account. However I'm not sure what delete the app will accomplish
07-20-2019 16:07
07-20-2019 16:07
On your phone, log out, then log into your Fitbit account.
07-20-2019 17:09
07-20-2019 17:09
07-20-2019 17:28
07-20-2019 17:28
Tap the account. Scroll all the way up, press log out
07-20-2019 19:30
07-20-2019 19:30
07-20-2019 19:51
07-20-2019 19:51
Nothing seems to be working. Can I uninstall the app and reinstall without having to go thru a new watch setup?
07-21-2019 06:21 - edited 07-21-2019 11:59
07-21-2019 06:21 - edited 07-21-2019 11:59
Both the web desktop and the app or linked to the users Fitbit account that is logged in.
Are you using the email found in your settings?
If your changing the PW using the phones web browser then simply copy and paste the PW to the app.
you say that you already are logged out, the app is not logged into any account. However I'm not sure what delete the app will accomplish
07-21-2019 11:23
07-21-2019 11:23