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Another Heart Rate Monitor problem

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Hey everyone, I have a Versa 2.  I had one for two years.  I did training with the military in -37 degrees Celcius and it messed up the HR sensor.  No issue there, it just sucked so I got a new Versa 2.

Anyway, this new one, the HR monitor stopped working when I was very sick.  

I've done all the troubleshooting recommendations except for a factory reset.

When I restart the watch, the green light turns off.  When it doesn't sense anything it turns off, then when I touch it again it turns on.  

But it will not show up on the app or the watch.  Is it just pooched?  Or should I still fiddle with it until it works?  

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