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App does not sync with nre phone.

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‎12-25-2018 15:22

‎12-25-2018 15:22

I received a LG Stylo 4 phone and the Fitbit App does not sync with phone. What actions can we take to enjoy the Versa?

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3 REPLIES 3

‎12-25-2018 15:21

‎12-25-2018 15:21

I received a LG Stylo 4 phone and the Fitbit App does not sync with phone. What actions can we take to enjoy the Versa?

Best Answer

‎12-25-2018 17:39

‎12-25-2018 17:39

Unfortunately that phone is not on the Supported Devices List. All you can do is try all the troubleshoots suggested in THIS Help Article on syncing issues

Community Council Member

Helen | Western Australia

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

Best Answer

‎12-25-2018 20:20

In response to NellyG

‎12-25-2018 20:20

Thanks for the update. This information would have been really helpful
before we purchase the Fitbit. Back to the store, it will go.

Merry Christmas.

Durhamites.


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