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App going crazy

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‎08-11-2019 02:28

‎08-11-2019 02:28

Everytime I click on my sleep or any other function on the app it connects to my scale app? 

Try to look at sleep pattern - connects to weight app

try to look at water logged - connects to weight app.

its not synced to connect to anything else 

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3 REPLIES 3

‎08-11-2019 03:07

‎08-11-2019 03:07

@Teresa-M   Which version of the app do you use --iOS, Android or Windows?  If there is an app issue, this information will get the information to the right people to fix it.

 

Also, this is what I do when an app suddenly acts up:

  • Delete the app
  • Restart your phone
  • Redownload the app

Laurie | Maryland
Sense 2, Luxe, Aria 2 | iOS | Mac OS

Take a look at the Fitbit help site for further assistance and information.

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‎08-11-2019 03:08

In response to LZeeW

‎08-11-2019 03:08

iOS version for IPhone
No matter what I press it goes to my weigh scale app

Sent from my iPhone
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‎08-11-2019 06:11

In response to LZeeW

‎08-11-2019 06:11

App deleted 

phone restarted

app re-Downloaded

still the same  

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