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App not working on phone fitbit not synching

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‎07-22-2019 23:32

‎07-22-2019 23:32

Hi all my fitbit has not been synching with phone for the past 24 hours I can't now log in to app on on phone, it told me my password was wrong and now It tells me fitbit is down for maintenance.   I have tried rebooting fitbit. Uninstalling/reinstalling app. Changing my password on line. Nothing seems to be helping. Anyone else have this issue? Anyone has a fix? Or even a suggestion. Thanks guys

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‎07-22-2019 23:36

‎07-22-2019 23:36

Hi @kirstenmouse I haven't had any problems with mine. What phone are you using? Is it on the Supported Devices List?

Community Council Member

Helen | Western Australia

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

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‎07-23-2019 01:55

In response to NellyG

‎07-23-2019 01:55

Yes I have a Samsung S9 it had been working fine. Then yesterday just
stopped working. 💁‍:female_sign:
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‎07-23-2019 02:02

In response to kirstenmouse

‎07-23-2019 02:02

That sounds really odd. I think contactng Support would probably be the best option (link in my signature)

Community Council Member

Helen | Western Australia

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

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‎07-23-2019 03:15

In response to NellyG

‎07-23-2019 03:15

Thank you x
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